FAQs
Our products are made from high-quality, eco-friendly materials. Our stainless steel bottles are made from food-grade stainless steel, our yoga mats are made from natural cork, and our candles are made from soy wax and essential oils.
Yes, sustainability is at the core of our brand. We use eco-friendly materials and manufacturing processes, and we are committed to reducing our carbon footprint and promoting a healthier planet.
To ensure the longevity of your product, we recommend following the care instructions provided with each item.
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you can return your item for a full refund or exchange within 15 days of purchase. Please see our Returns page for more information.
We offer free shipping for purchases above USD 20 within Lebanon.
Shipping times depend on your location and the shipping method you choose. Most orders are processed and delivered within 2-3 business days.
Yes, once your order has shipped, you will receive a tracking number by email. You can use this tracking number to track your order on our website or on the carrier's website.
We accept Cash on Delivery and most major credit cards, including Visa, Mastercard, American Express, and Apple Pay.
Yes, we offer wholesale and bulk pricing for businesses and organizations. Please contact us at info@theistcompany.com for more information.